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Change: A Political & Behavioural Process

 

To review the politics and behavioural issues you must read this short article which focuses upon using change methodologies and organisational politics to engage hearts and minds for change.  We also understand that it is important to look at the personal impact of organisational change of all the actors in the change arena including power coalitions: identifying core driving forces for shaping organisational culture……More>>

 
Recent Papers

 

Prosperity or Survival

Creating a customer-centric culture in the Financial Services sector. 

Philip Atkinson outlines the severity of the challenges, which lie ahead for businesses in the Financial Services sector. Bonding with the customer emotionally leads to life time-value for both provider and customer. Riding the winds of change....

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Bringing Business and Information Technology together

Strategy Integration

A common theme in many discussions with business leaders is that of ensuring the Information Technology department is supporting the business strategy. Even more key in today's financial environment.  Terry Dann explains...

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