"This company has two strategic priorities, and IT isn’t one of them!.......(I think)”

 

 

 

 

True story. It was a large corporation and a household name. The CIO just knew the company didn’t have an IT problem: “ IT is not a priority.”

 

So what were his priorities?

 

• Expand the company’s services into multiple brands
• Rapidly improve the company’s debt collection process.

 

Then came the reckoning. Two key inhibitors were unearthed. IT systems didn’t support multiple brands. And they just didn’t have the necessary collection systems and processes in place.

 

Time for a rethink and, to be fair, he welcomed our approach. Working with the CIO, we helped initiate and evaluate a root-and-branch IT and Business process alignment review.

 

We provided guidance on best practices in financial services debt recovery and the best-in-class IT solutions to enable them.

 

Perhaps it’s time to re-evaluate your own IT – if only to reassure yourself that everything really is just fine.

 

Give us a call if you think we can help or email info@woburnconsulting.com